RETURN/EXCHANGE/SHIPPING/PRIVACY POLICY

Shipping & Delivery

Shipping within the United States

Domestic orders will be shipped via USPS and will be calculated based on chart below. 

 

 

International Shipping.

International orders will be shipped via USPS. We charge $20 flat rate shipping for 1 order and $35 flat rate for 2 or more orders. Please allow up to 14 business days for delivery on international orders. Any additional costs that may be incurred during shipping, is the recipients responsibility. 

 

Please note that delivery times go into effect the business day after you place an order.

 

NOTE: ALL SALE ITEMS ARE FINAL SALE

 

*Overnight orders must be submitted Monday through Thursday by 12pm ET. Orders placed on Thursday after 12pm ET through Friday 11pm ET will arrive on Monday. Orders placed on Friday after 12pm ET and over the weekend will arrive on Tuesday. We do not offer overnight delivery to P.O. Boxes. For shipments to Guam, Puerto Rico, U.S. Virgin Islands, Alaska, Hawaii or APO/FPO addresses, our standard is First Class mail through the United States Postal Service.

 

* If there is an error on the billing and shipping information that you have provided, packages will most likely be handled by your local post office. If the shipment cannot be resolved with the post office, it will be returned back to us where we contact you on the discrepencies regarding the issue with the package. Please note that mistakes done on behalf of the customer will result in additional shipping costs. 

 

*Mistakes done on behalf of the customer does NOT void our policies regarding returns. After careful investigation of the issue at hand, we reserve the right to issue a merchandise/store credit for the return or cancellation of the order.

 

*Packages sent to military post-offices may have restrictions such as, APO-FPO-DOP. Additional rates may apply.

 

*Coupons: We reserve the right to ship with any carrier if a coupon code was used at the time of purchase.

 

*All packages are sent with signature confirmation so it is enevitable that you are home to recieve and sign for the package. Once package is signed, we are no longer responsible for the package. If an unclaimed packaged has been returned back to us, we reserve the right to charge additional shipping costs to mail the package out again. LoveRich Boutique is not responsible for packages that are delayed due to weather. 

 

FOR REFUNDS: WHEN RETURNING ITEMS, LOVERICH BOUTIQUE WILL EMAIL A REFERENCE NOTE(GOES INSIDE PACKAGE) AND PROVIDE A SHIPPING LABEL TO BE PRINTED AND PLACED ON THE PACKAGE. SHIPPING COSTS WILL BE DEDUCTED FROM YOUR REFUND CREDIT. 

 

FOR EXCHANGES: WHEN RETURNING ITEMS, LOVERICH BOUTIQUE WILL EMAIL A REFERENCE NOTE WHICH GOES INSIDE THE PACKAGE. HOWEVER, IT WILL BE THE CUSTOMER'S RESPONSIBILITY TO ATTAIN A SHIPPING LABEL FROM YOUR LOCAL POSTAL OFFICE IN ORDER TO SHIP THE ITEM(S) BACK TO LOVERICH BOUTIQUE. ONCE THAT IS SETTLED, LOVERICH BOUTIQUE WILL SHIP THE EXCHANGE BACK TO THE CUSTOMER AT NO ADDITIONAL COST.

 

We want our customers shopping experience at LoveRich Boutique to enhance your fashion ears. We hope our customers love each item received; if not, we are here to help. Check out our simple return policy below. If you have any questions, please call us at 561-276-3045 or e-mail us at info@loverichboutique.com 

 

Return Information

• We accept returns postmarked within 14 days from the date the item(s) was delivered. We must get notification within 2 days after the item(s) was delivered for refund to be granted. For refunds, please email 

•  Subject (RETURN)  for a RA Return Label. Please allow 48 to 72 hours to get a response back regarding your request. No refunds shall be granted without a RA number. Regular priced items returned after our 14 day policy will be granted store credit or an exchange only.

• Returns must be received unworn, unwashed, and in new condition along with tags and original receipt. Items returned with makeup, deodorant, perfume, or similar product stains will be shipped back to you and are subject to additional shipping costs. Please note: SALE + CLEARANCE items are FINAL SALE, NO RETURNS, EXCHANGES OR CREDITS. 

• If an item is not received within the time frame allotted, LoveRichBoutique.com will only grant store credit. We reserve the right to only grant store credit if the items are not back within 1 week after labels have been sent to customers.

Returns are processed within 7 business days of receiving your return. We'll send you an email confirmation when your refund has been issued.



Customers can also return item(s) via an insured mail service of their choice to:

LOVERICH BOUTIQUE 

Returns 

7391 Briella Drive Boynton Beach, FL 33437

 

We recommend shipping with insurance and keeping the shipping receipts until the return is processed. LoveRichBoutique.com is not responsible for missing, damaged, or packages lost in transit.

 

*International Orders will be refunded the amount of purchase minus the shipping cost. Each international case varies due to outstanding circumstances and any cost incurred during shipping is the recipients responsibility, not LoveRichBoutique.com

 

*Please send requests for refunds/exchanges via email within the 7 days period that you have recieved your package. Allow 48-72 hours for a response regarding your concern.

 

*If there is an error on the billing and shipping information that you have provided, packages will most likely be handled by your local post office. If the shipment cannot be resolved with the post office, it will be returned back to us where we contact you on the discrepencies regarding the issue with the package. Please note that mistakes done on behalf of the customer will result in additional shipping costs. 

 

* Mistakes done on behalf of the customer does NOT void our policies regarding returns. After careful investigation of the issue at hand, we reserve the right to issue a merchandise/store credit for the return or cancellation of the order.

 

*If an unclaimed packaged has been returned back to us, we reserve the right to charge additional shipping cost to mail the package out again. 

 

*We recommend shipping with tracking or insurance(signature preferred) and keeping the shipping receipts until the exchange is processed. LoveRichBoutique.com is not responsible for missing, damaged or packages lost in transit. 

 

DISCLAIMER: CUSTOMERS RETURNING/EXCHANGING ITEM(S) THAT HAVE BEEN SOLD OUT OR ARE NOT CURRENTLY BEING SOLD, WE RESERVE THE RIGHT TO ISSUE THE CUSTOMER A STORE CREDIT FOR THE RETURN/EXCHANGE.

 

 

 



 

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Privacy Policy

 

LoveRich Boutique is committed to ensuring the privacy of our customers' personal information, and this privacy notice is designed to voluntarily comply with current privacy legislation.

 

COLLECTION AND USE OF PERSONAL INFORMATION

LoveRich Boutique limits its requests for information to what is required to ensure accurate service. Most of the information we collect is very basic and is needed to complete a purchase or provide a refund. Examples of customer information that may be collected include your name, address, telephone number, email address, credit- or debit-card information, descriptions of the items requested or purchased, the IP address and operating system of your computer, and the browser type and version being used.

 

Navigation Information

Even if you do not make a purchase on our site, we have the ability to track usage of our web site, including what pages are visited, what products are viewed, and the third-party sites that led you to LoverichBoutique.com. This information is not used to track information about individuals, but is used at an aggregate level to customize our site, improve the online experience, and plan advertising and promotions.

 

Information Voluntarily Provided

There are times when you may provide information to us voluntarily. This occurs when you provide feedback to us through emails, return forms, letters, or telephone calls. We use this information to respond to your query, to keep track of customer feedback, and to improve our service to customers.

 

Marketing Practices

LoveRich Boutique does not sell or otherwise share your personal information with anyone else, such as advertising agencies or marketing companies. We only send marketing information to those customers who specifically sign up for our mailing list. Customers can opt-out of receiving information by using the "unsubscribe" option in any marketing email that they receive.

 

Commitment to Children

LoveRich Boutique does not collect or maintain information from people that we know are under 13 years old, and we do not specifically target this group in our marketing materials or other advertising.

 

DISCLOSURE AND RETENTION OF PERSONAL INFORMATION

LoveRich Boutique will share your personal information internally with those staff members who need it to complete your purchase or carry out your instructions regarding the receipt of marketing information. Authorized LoveRich Boutique service providers may also have access to this information in order to carry out their responsibilities directly connected with the processing of your purchases or handling of customer service issues. Outside of these activities, we will not disclose your personal information to any third party 

without your written consent unless required to do so by law.

 

LoveRich Boutique keeps your personal information for only as long as required to fulfill the purpose for which it was collected. In some cases, such as credit- or debit-card purchases, we are required by law to keep your personal information for a specified period of time. For those customers who have registered for the mailing list, their personal information is kept until we are notified that they no longer want their information stored.

 

LoveRich Boutique, as with many other web sites, makes use of "cookies" to help deliver a better customer shopping experience. Cookies are alphanumerical identification elements that we transfer to the hard drive of your computer via your web browser. They enable our systems to recognise your browser and to offer you valuable services, such as saving the contents of your shopping basket, to allow you to access your account information, and to deliver a more personalized shopping experience.

 

ACCURACY AND PROTECTION OF PERSONAL INFORMATION

LoveRich Boutique relies on our customers to notify us of any changes in personal information. Should inaccurate information come to our attention, we will investigate and correct the information and, if necessary, advise you of the change. Only those staff members who need your personal information in order to respond to your requests are given access to it. Employees are provided with training and information regarding the proper handling of personal information. All information stored in our computer system is protected from unauthorized access, and information that is stored in document form is kept in secure locations to prevent access by unauthorized persons.

 

Transaction Security

In order to make every effort to ensure that your experience on the LoveRich Boutique Online Store is secure, we use encryption technology to protect you against the loss, misuse or alteration of your personal information. When you fill out any contact forms or access your account, a secure server encrypts all of your information through the use of Secure Socket Layers (SSLs).

 

To be sure you're browsing secure pages for transactions, check your web browser's status bar (located at the bottom of the window) for the closed padlock icon. This icon appears in your web browser to tell you that you are viewing a secure web page. Also, all browsers display an "s" after the "http" (https://) in the web site address to indicate that you are in a secure environment.

 

LOVERICH BOUTIQUE SAFE SHOPPING GUARANTEE

We guarantee that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at the LoveRich Boutique Online Store. Under the Fair Credit Billing Act (FCBA), your bank cannot hold you liable for more than $50.00 of fraudulent charges. For more information on the FCBA, visit  We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.